Seasonal Variations
Please keep in mind that the appearance and heat level of our sauce can vary slightly from batch to batch. Since each small batch is crafted using fresh, real ingredients, it’s natural to notice some differences in colour and intensity over time. These subtle variations are not only a testament to the authenticity and freshness of the ingredients but also reflect the meticulous care that goes into every batch. We believe these changes add to the unique character of our sauce, ensuring a vibrant and flavourful experience each time you enjoy it.

Intellectual Property
All materials featured on this website—including images, logos, written content, graphics, and overall design—are either our exclusive property or are used with the appropriate authorisation. We kindly remind you that any reproduction, distribution, or use of these assets in any form is strictly forbidden unless you have received our explicit written consent beforehand.

Pricing and Payments
All prices are listed in Australian Dollars (AUD) and, where applicable, include Goods and Services Tax (GST). For your security, payments are handled through a reliable and secure third party checkout system. Please be aware that both pricing and product availability are subject to change without prior notice.

Privacy Policy
Greg's Hot Sauce is dedicated to safeguarding your privacy. We will use your information solely to facilitate transactions or deliveries. All information you provide on this website is kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any third party unless required by law.

Product Orders
Each order placed through our website is subject to acceptance and depends on product availability. We reserve the right to decline or cancel orders for reasons including limited stock, pricing discrepancies, or suspicions of fraudulent activity. Once you’ve submitted your order, you’ll receive an email confirming that it is being processed; however, please keep in mind that this confirmation does not automatically signify acceptance of your order.

What information do we collect, and how do we use it?
To successfully process and fulfil your order placed through our website, we require your name, email, phone number, and address. Additionally, we may include you on our email list to periodically inform you about specials and offers. If you wish to stop receiving these emails, please let us know, and we will promptly remove you from the list.

Use of credit card information
We will use your credit card information solely to facilitate your purchase. A third-party service provider handles the credit card processing, and they are strictly prohibited from storing, retaining, or using this information for any purpose other than processing your payment on our behalf.

Our HOT SAUCE disclaimer
When you purchase our sauces, you acknowledge that you have read our disclaimer in full and accept all terms outlined within it, without reservation.

• I acknowledge that I have been clearly informed about the intense heat levels of products labelled as "Very Hot" or "Extreme." I recognise that these items possess a potent heat that demands careful handling and responsible use. Furthermore, I am fully aware that improper consumption—whether in large amounts, through ingestion, or by contact with the skin, eyes, or other body parts—can result in serious injury.

• I fully acknowledge that using these products is solely my responsibility, and I am aware of the potential hazards associated with careless or improper handling. I confirm that I do not have any heart or respiratory issues, and should such conditions develop after my purchase, I will refrain from using any Greg’s Hot Sauce products labelled as 'Very Hot' or 'Extreme' heat.

• If I choose to give any of these products as a gift, I understand it's my responsibility to inform the recipient about the potential risks associated with improper use or handling.

• I confirm that I am sober, of sound mind, and fully capable of making an informed decision to purchase these items.

• I also acknowledge the importance of keeping any products bought from www.gregshotsauce.com.au out of reach of children at all times.

• Furthermore, I accept that Greg’s Hot Sauce, www.gregshotsauce.com.au, their suppliers, and retailers cannot be held liable for any injuries or damages caused by the use or misuse of these products. By making a purchase, either for myself or as a gift, I agree to these terms without reservation.

Changes to Our Terms
We retain the authority to modify our Terms at any time, and any updates will take effect as soon as they are published on our website. By continuing to use or access the site following these changes, you acknowledge and agree to the revised Terms.

Questions?
Please email us at gregshotsauce@gmail.com for any questions relating to any of our terms and conditions and policies.